Managing your account settings
Manage your personal profile, workspace details, and preferences to ensure Saifa AI works the way you need.
👤 1. Account Settings
Update your personal information and preferences.
What you can manage:
Profile Photo Upload or change your avatar
Full Name Your display name across the workspace
Email Your login email (read-only)
Default Workspace Set which workspace opens by default
Position Your role or job title
Phone Number Add your contact number
Goals (Optional) Describe your business goals to personalize your AI experience
🔐 Security
Change Password Update your account password anytime for security
🔔 Notifications
Control how you receive notifications:
All Messages
Receive notifications for every message
Except AI
Skip notifications for AI-handled messages
Only Assigned to Me
Only receive messages assigned to you
You can also:
Enable/disable notifications
Receive sound alerts and pop-ups
🏢 Workspace Settings
Manage your business and workspace configuration.
🧾 Workspace Information
Workspace Name
Timezone (e.g., Asia/Bangkok)
Language
Currency
Workspace Description
Theme Color (for UI customization)
🏢 Business Information
Used for branding, invoices, and customer interactions.
Company Logo Upload your brand logo (recommended 1:1 ratio)
Company Name
Company Email
Company Address
Tax ID (Optional)
🕒 Business Hours
Set your operating hours for customer communication.
Configure working hours for each day
Used for:
AI responses
Auto-replies
Customer expectations
💡 Example: Show “Human support available during business hours” when AI responds outside working time.
💡 Best Practices
Keep your business information accurate for invoices and integrations
Set business hours to align AI behavior with your team availability
Use notification settings to reduce noise and stay focused
Choose a default workspace if you manage multiple businesses
💬 Your settings define how Saifa AI represents your business—keep them updated for the best experience.
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