Payment methods and invoices
Saifa AI provides simple and secure tools for managing your payment information and invoices. Whether you need to update your card, download past invoices, or troubleshoot billing issues, this guide explains everything you need to know.
🔗 Overview
Saifa AI uses Stripe as a secure payment provider to handle:
Payment methods
Subscription billing
Invoice generation
💳 1. Supported Payment Methods
Saifa AI currently supports the following payment methods:
Credit Cards: Visa, MasterCard, American Express
Debit Cards: Bank-issued cards with online payment enabled
Corporate Cards
Digital Receipts: Automatically sent after each charge
All payments are processed through secure, PCI-compliant providers.
🔐 Saifa does not store your card details directly — all data is tokenized and encrypted.
🧭 2. Updating Your Payment Method
➕ Add a payment method
To add a new card:
Go to Settings → Invoice
Click Edit Billing Info
You will be redirected to the secure Stripe page
Enter your card details:
Card number
Expiry date
CVC
Country
Click Add
🔐 All payments are securely processed by Stripe
Common reasons to update your card:
Your old card expired
Your bank issued a new card
You changed company billing
Payment failed on renewal
💸 3. Billing Cycles & Charges
Your billing cycle depends on your chosen subscription:
Monthly billing: charged every 30 days
Yearly billing: charged once per year with discount
You will receive an email receipt whenever a payment is processed.
Proration
If you upgrade in the middle of a billing cycle, Saifa will automatically prorate your remaining balance.
🧾 4. Viewing and Downloading Invoices
All past invoices are stored in your dashboard for easy access.
To download an invoice:
Go to Settings → Invoice
Select Invoice
Click Download PDF for any invoice you need
❌ 5. Handling Failed Payments
If your payment fails, Saifa will:
Notify you via email
Display a banner in your dashboard
Retry the charge automatically
Common reasons for failed payments:
Card expired
Insufficient funds
Bank blocked online transactions
Incorrect card details
To fix this:
Update your payment method
Contact your bank to allow the charge
Retry payment from the billing page
If payment continues to fail, your plan may be paused — but your data will remain safe.
🧮 6. Billing for Teams and Workspaces
If multiple members use the same workspace:
Only Admins can view and manage billing
All invoices are tied to the workspace, not individual accounts
Payment methods are shared across the workspace
Workspace switching does not affect your billing.
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