Data Source
Training your AI helps Saifa Assistant learn from your unique business information — such as company documents, FAQs, or website content. By adding your own data, Saifa can respond more accurately, use your preferred language, and reflect your brand’s tone and knowledge.
This feature turns your Saifa Assistant into a customized expert — ready to represent your business with confidence and consistency.
🚀 Step-by-Step Guide
Step 1: Go to your “Work space” Section
From the left sidebar, click “AI” or “AI Brain”.
Click on "New Data Sources" to train your AI data
Step 2: Add Your Data Sources
You can train your AI with different types of data. Choose one or more sources:
📄 Upload Documents: You can upload up to 5 files at once. Supported formats: .pdf, .docx, .xlsx, .txt, .pptx, .csv, .json — such as company profiles, policies, or manuals.
🔗 Add URLs: Paste website links or product pages. Saifa will automatically read and summarize the content.
💬 Text Manual: Type text manual to describe about your business, product or Customer & Industry Data.
🧠 Pro Tip: Each upload should focus on one topic (e.g., product, policy, or service) for best accuracy.
Step 3: Review and Organize Your Data
Once uploaded, Saifa automatically analyzes and categorizes your content. You can rename, tag, or group files for easier management.
✅ Recommended Practices:
Keep documents concise and well-structured.
Remove outdated or duplicate information.
Use clear headings and bullet points.
Step 4: Test Your AI
Once training is done, open a chat with Saifa Assistant and ask questions related to your uploaded data.
Example:
“What’s our return policy?” “Explain our product warranty terms.” “Summarize the company mission from my uploaded file.”
If Saifa answers correctly and naturally, the training was successful. If not, review your data for missing or unclear information and re-train.
🧩 Managing and Updating Your Training Data
Keeping your AI’s knowledge up to date is key to long-term accuracy. We recommend reviewing and updating your training data monthly or after major product or policy changes.
You can:
Add new files or Links.
Delete or replace outdated documents.
Re-train Saifa to apply the latest updates.
⚙️ Regular updates = consistent, reliable answers.
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