# Saifa AI Docs

## Documentation

- [Saifa AI Help Center](https://saifa-ai.gitbook.io/saifa-ai-docs/readme.md)
- [What is Saifa AI?](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/what-is-saifa-ai.md)
- [How to create a Saifa AI account](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/how-to-create-a-saifa-ai-account.md)
- [Quick start: your first AI conversation](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/quick-start-your-first-ai-conversation.md)
- [Onboarding & Setup Guide](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide.md)
- [Step 1: Create Workspace](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide/step-1-create-workspace.md)
- [Step 2: Add Data source](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide/step-2-add-data-source.md)
- [Step 3: Add Product](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide/step-3-add-product.md)
- [Step 4: Invite Team](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide/step-4-invite-team.md)
- [Step 5: Finish Setup](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/onboarding-and-setup-guide/step-5-finish-setup.md)
- [AI Assistant](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-assistant.md)
- [Understanding Saifa Assistant](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-assistant/understanding-saifa-assistant.md)
- [How to use the Saifa Assistant for content creation](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-assistant/how-to-use-the-saifa-assistant-for-content-creation.md)
- [Best prompts for marketing, sales, and support](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-assistant/best-prompts-for-marketing-sales-and-support.md)
- [Group Chat](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-assistant/group-chat.md): Saifa AI’s Group Chat is designed to help teams collaborate with AI and teammates in one shared workspace—securely, clearly, and with full control over access and visibility.
- [AI Customer Service](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service.md)
- [Understanding AI Customer Service](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/understanding-ai-customer-service.md)
- [Integration Settings](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/integration-settings.md)
- [Inbox Management](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/inbox-management.md)
- [Conversation Analytics](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/inbox-management/conversation-analytics.md)
- [Chat Settings](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/chat-settings.md)
- [Label Management](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/label-management.md)
- [Auto-Labeling](https://saifa-ai.gitbook.io/saifa-ai-docs/getting-started/ai-customer-service/label-management/auto-labeling.md)
- [Analytics](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/analytics.md)
- [Chat Performance](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/analytics/chat-performance.md)
- [Agent Performance](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/analytics/agent-performance.md)
- [Sales Performance](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/analytics/sales-performance.md)
- [AI Setup & Configuration](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/ai-setup-and-configuration.md)
- [AI Test](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/ai-setup-and-configuration/ai-test.md)
- [Resource](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/resource.md)
- [Storage Overview](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/resource/storage-overview.md)
- [Data Source](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/resource/data-source.md)
- [Image Gallery](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/resource/image-gallery.md)
- [Commerce](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce.md)
- [Products & Categories](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce/products-and-categories.md)
- [Orders](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce/orders.md)
- [Payment Methods](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce/payment-methods.md)
- [Product Option Management](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce/product-option-management.md)
- [Delivery Settings](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/commerce/delivery-settings.md)
- [Customer Contacts](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/customer-contacts.md)
- [Best practices](https://saifa-ai.gitbook.io/saifa-ai-docs/knowledge-base-and-ai-training/best-practices.md)
- [Facebook Messenger](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/facebook-messenger.md): Connect your Facebook Pages to Saifa AI to manage all Messenger conversations in one unified inbox.
- [Instagram](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/instagram.md): Connect your Instagram Business account to manage DMs and comments directly from Saifa.
- [WhatsApp](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/whatsapp.md): Connect WhatsApp Business via Cloud API to manage customer conversations.
- [LINE](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line.md): Connect your LINE OA to manage chats and customer inquiries in Saifa.
- [How to get Channel Secret](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line/how-to-get-channel-secret.md)
- [Step 1 : Get Channel Secret from your LINE Official Account](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line/how-to-get-channel-secret/step-1-get-channel-secret-from-your-line-official-account.md)
- [Step 2 : Get Channel Access Token from LINE Developers Console](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line/how-to-get-channel-secret/step-2-get-channel-access-token-from-line-developers-console.md)
- [Step 3 : Connect in Saifa and enable webhooks in LINE Developers](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line/how-to-get-channel-secret/step-3-connect-in-saifa-and-enable-webhooks-in-line-developers.md)
- [Import LINE Chat History](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/line/import-line-chat-history.md)
- [Lazada](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/lazada.md): Connect Shopee to manage customer chats and order-related inquiries.
- [TikTok Shop](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/tiktok-shop.md): Connect TikTok Shop to manage customer service and sales conversations.
- [Zort out](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/zort-out.md): Connect your ZORT account to Saifa AI to sync products, orders, and inventory into your unified workspace.
- [Shopee (Coming Soon)](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/shopee-coming-soon.md)
- [Website Chat](https://saifa-ai.gitbook.io/saifa-ai-docs/integrations/website-chat.md)
- [Managing your account settings](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/managing-your-account-settings.md)
- [Token Usage](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/token-usage.md)
- [Team Management](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/team-management.md)
- [Subscription Plans](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/subscription-plans.md)
- [Payment methods and invoices](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/payment-methods-and-invoices.md)
- [How to contact Saifa Support](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/how-to-contact-saifa-support.md)
- [Reporting bugs or technical issues](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/reporting-bugs-or-technical-issues.md)
- [Security & Privacy](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/security-and-privacy.md)
- [How Saifa AI keeps your data secure](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/security-and-privacy/how-saifa-ai-keeps-your-data-secure.md)
- [How your data is used for training](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/security-and-privacy/how-your-data-is-used-for-training.md)
- [Managing and deleting your data](https://saifa-ai.gitbook.io/saifa-ai-docs/account-billing-and-security/security-and-privacy/managing-and-deleting-your-data.md)

* [คู่มือการใช้งาน Saifa AI](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/readme.md)
* [Saifa AI คืออะไร?](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/saifa-ai.md)
* [วิธีสร้างบัญชี Saifa AI](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/saifa-ai-1.md)
* [เริ่มต้นอย่างรวดเร็ว: การสนทนากับ AI ครั้งแรกของคุณ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai.md)
* [คู่มือการเริ่มต้นใช้งานและการตั้งค่า](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined.md)
* [ขั้นตอนที่ 1: สร้างเวิร์กสเปซ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined/1.md)
* [ขั้นตอนที่ 2: เพิ่มแหล่งข้อมูล](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined/2.md)
* [ขั้นตอนที่ 3: เพิ่มสินค้า](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined/3.md)
* [ขั้นตอนที่ 4: เชิญทีมงาน](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined/4.md)
* [ขั้นตอนที่ 5: ตั้งค่าเสร็จสิ้น](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/undefined/5.md)
* [ผู้ช่วย AI (AI Assistant)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-assistant.md)
* [ทำความเข้าใจ Saifa Assistant](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-assistant/saifa-assistant.md)
* [วิธีใช้งาน Saifa Assistant ในการสร้างเนื้อหา](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-assistant/saifa-assistant-1.md)
* [แนวทางการเขียน Prompt ให้ได้ผลลัพธ์ดีที่สุด](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-assistant/prompt.md)
* [แชทกลุ่ม (Group Chat)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-assistant/group-chat.md): Group Chat ของ Saifa AI ถูกออกแบบมาเพื่อให้ทีมสามารถทำงานร่วมกันกับ AI และเพื่อนร่วมทีม ใน Workspace เดียว — อย่าง ปลอดภัย ชัดเจน และควบคุมสิทธิ์การเข้าถึงได้เต็มรูปแบบ
* [บริการลูกค้า AI (AI Customer Service)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service.md)
* [ทำความเข้าใจบริการลูกค้า AI (AI Customer Service)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/ai-ai-customer-service.md)
* [การเชื่อมต่อ (Integration Settings)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/integration-settings.md)
* [การจัดการกล่องข้อความ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/undefined.md)
* [การวิเคราะห์บทสนทนา](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/undefined/undefined.md)
* [การตั้งค่าแชท](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/undefined-1.md)
* [การจัดการป้ายกำกับ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/undefined-2.md)
* [ติดป้ายอัตโนมัติ (Auto-Labeling)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined/ai-ai-customer-service/undefined-2/auto-labeling.md)
* [การวิเคราะห์](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined.md)
* [ประสิทธิภาพการแชท](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined/undefined.md)
* [ประสิทธิภาพเอเจนต์](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined/undefined-1.md)
* [ประสิทธิภาพการขาย](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined/undefined-2.md)
* [การตั้งค่าและการกำหนดค่า AI](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/ai.md)
* [ทดสอบ AI](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/ai/ai.md)
* [ทรัพยากร](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-1.md)
* [ภาพรวมพื้นที่จัดเก็บข้อมูล](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-1/undefined.md)
* [แหล่งข้อมูล](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-1/undefined-1.md)
* [คลังรูปภาพ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-1/undefined-2.md)
* [พาณิชย์](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2.md)
* [สินค้า](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2/undefined.md)
* [คำสั่งซื้อ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2/undefined-1.md)
* [การชำระเงิน](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2/undefined-2.md)
* [จัดการตัวเลือกสินค้า](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2/undefined-3.md)
* [การจัดส่ง](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-2/undefined-4.md)
* [รายชื่อลูกค้า](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-3.md)
* [แนวทางการใช้งาน](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/ai/undefined-4.md)
* [เฟซบุ๊ก (Facebook)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/facebook.md): เชื่อมต่อเพจ Facebook ของคุณกับ Saifa AI เพื่อจัดการบทสนทนา Messenger ทั้งหมดในกล่องข้อความเดียว
* [อินสตาแกรม (Instagram)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/instagram.md): Connect your Instagram Business account to manage DMs and comments directly from Saifa.
* [วอทส์แอปป์ (WhatsApp)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/whatsapp.md): Connect WhatsApp Business via Cloud API to manage customer conversations.
* [ไลน์ (LINE)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line.md): Connect your LINE OA to manage chats and customer inquiries in Saifa.
* [วิธีรับ Channel Secret](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line/channel-secret.md)
* [ขั้นตอนที่ 1 : รับ Channel Secret จากบัญชี LINE OA](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line/channel-secret/1-channel-secret-line-oa.md)
* [ขั้นตอนที่ 2 : รับ Channel Access Token จาก LINE Developers Console](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line/channel-secret/2-channel-access-token-line-developers-console.md)
* [ขั้นตอนที่ 3 : เชื่อมต่อใน Saifa และเปิดใช้งาน Webhook ใน LINE Developers](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line/channel-secret/3-saifa-webhook-line-developers.md)
* [นำเข้าประวัติข้อความ Line](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/line/line.md)
* [ลาซาด้า (Lazada)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/lazada.md): Connect Shopee to manage customer chats and order-related inquiries.
* [ติ๊กต็อก (TikTok Shop)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/tiktok-shop.md): Connect TikTok Shop to manage customer service and sales conversations.
* [Zortout](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/zortout.md): เชื่อมต่อบัญชี ZORT ของคุณกับ Saifa AI เพื่อซิงค์สินค้า คำสั่งซื้อ และสินค้าคงคลังเข้าสู่พื้นที่ทำงานแบบครบวงจรของคุณ
* [ช้อปปี้ (Shopee)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/shopee.md)
* [แชทบนเว็บไซต์ (Website Chat)](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/integrations/website-chat.md)
* [การจัดการการตั้งค่าบัญชีของคุณ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined.md)
* [การใช้โทเค็น](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-1.md)
* [การจัดการทีม](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-2.md)
* [แผนการสมัครสมาชิก](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-3.md)
* [วิธีการชำระเงินและใบแจ้งหนี้](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-4.md)
* [ติดต่อฝ่ายสนับสนุนของ Saifa](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/saifa.md)
* [Reporting bugs or technical issues](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/reporting-bugs-or-technical-issues.md)
* [ความปลอดภัยและความเป็นส่วนตัว](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-5.md)
* [วิธีที่ Saifa AI รักษาความปลอดภัยข้อมูลของคุณ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-5/saifa-ai.md)
* [ข้อมูลของคุณถูกนำไปใช้ในการฝึกอย่างไร](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-5/undefined.md)
* [การจัดการและการลบข้อมูลของคุณ](https://saifa-ai.gitbook.io/saifa-ai-docs/thai-documentation/undefined-1/undefined-5/undefined-1.md)